Refund Policy

At EasyCarRental45, we strive to provide exceptional service and ensure customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are processed for our car rental services.

1. Eligibility for Refunds

Refunds are applicable under the following conditions:

• Cancellation of a reservation within the stipulated time frame.
• Non-availability of the reserved vehicle or a suitable alternative.
• Overcharges or billing errors identified and verified by our team.

2. Cancellation Timeframes

To be eligible for a full or partial refund, cancellations must be made within the following timeframes:

• More than 48 hours before pickup: Full refund of the advance payment.
• 24 to 48 hours before pickup: 50% refund of the advance payment.
• Less than 24 hours before pickup: No refund.

3. Non-Refundable Charges

The following charges are non-refundable:

• Booking fees and administrative charges.
• Charges for additional services already rendered (e.g., GPS rental, child seats).
• Penalties for violations of rental terms (e.g., late returns, traffic fines).

4. Refund Process

To initiate a refund request, please contact our customer service team via email at info@easycarrental45.com or call us at +1-866-403-4420. Provide your reservation details and the reason for the refund request. Our team will review the request and process eligible refunds within 7-10 business days.

5. Payment Method for Refunds

Refunds will be processed using the original payment method. If the original method is unavailable, alternative arrangements will be made in consultation with the customer.

6. Force Majeure

EasyCarRental45 is not liable for refunds due to cancellations or service interruptions caused by events beyond our control, including but not limited to natural disasters, strikes, or governmental actions.

7. Disputes and Resolutions

In case of disputes regarding refunds, customers are encouraged to contact our customer service team. We aim to resolve all issues amicably. If a resolution cannot be reached, the matter may be escalated to appropriate legal channels.

8. Policy Updates

EasyCarRental45 reserves the right to modify this Refund Policy at any time. Changes will be effective upon posting on our website. Customers are advised to review the policy periodically.

9. Contact Information

For any questions or concerns regarding this Refund Policy, please reach out to us:

• Email: info@easycarrental45.com
• Phone: +1-866-403-4420

10. Acknowledgment

By making a reservation with EasyCarRental45, you acknowledge that you have read, understood, and agreed to this Refund Policy.